Terms of service


1. Use of the Website



  • You agree to use the Site for lawful purposes only, in compliance with the laws of Pakistan.
  • Any misuse, fraudulent activity, or unauthorized access may result in suspension of your account and legal action under the Prevention of Electronic Crimes Act 2016 (PECA).






2. Products & Services



  • All products are described as accurately as possible; however, slight variations in packaging or formulation may occur.
  • Prices and availability are subject to change without prior notice.
  • We reserve the right to limit or refuse any order at our discretion.






3. Orders & Payments



  • By placing an order, you confirm that the details provided are accurate and complete.
  • Payments must be made using the secure methods available on the Site (e.g., debit/credit card, cash on delivery, or other approved gateways).
  • Any fraudulent or unauthorized transactions will be reported to the relevant authorities.






4. Shipping & Delivery



  • We deliver orders across Pakistan and, where applicable, internationally.
  • Delivery times are estimates and may vary due to courier delays, public holidays, or unforeseen circumstances.
  • Risk of loss passes to you upon delivery of the product to the address provided.






5. Returns & Refunds



  • Returns are accepted within 7 days of delivery if the product is unopened, unused, and in its original packaging.
  • Refunds will be issued through the original payment method or store credit, in accordance with our Refund Policy.
  • Products damaged due to misuse, improper storage, or after use are not eligible for return or refund.

 


6. Intellectual Property



  • All content on this Site, including text, images, graphics, logos, and designs, is the property of Olsey and protected under Pakistani copyright and trademark laws.
  • You may not copy, reproduce, modify, or distribute any content without prior written consent.






7. User Accounts



  • You are responsible for maintaining the confidentiality of your account information and password.
  • Any activity under your account will be considered your responsibility.
  • We reserve the right to suspend or terminate accounts that violate these Terms.






8. Limitation of Liability



  • While we take great care to ensure product quality and safety, Olsey shall not be held liable for any indirect, incidental, or consequential damages resulting from use of the Site or our products.
  • Customers are advised to read product labels and conduct a patch test before use.






9. Third-Party Links



  • The Site may include links to external websites for your convenience.
  • We are not responsible for the content, policies, or practices of third-party websites.






10. Governing Law



These Terms & Conditions are governed by the laws of Pakistan. Any disputes arising out of or related to these Terms will fall under the exclusive jurisdiction of the courts in Lahore, Pakistan.





11. Changes to the Terms



We reserve the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page with an updated “Effective Date.”





12. Contact Us



If you have any questions about these Terms & Conditions, please contact us at:


Olsey

📧 Email: [Insert Email Address]

📞 Phone: [Insert Phone Number]

📍 Address: [Insert Business Address]